Standing Out in the Crowd: Creating Your Brand Statement: Part IV - Brand Identity

A brand statement will help your cover letter or resume stand out from thousands of others! In the next several blog postings, I will share information with you taken from leading personal branding expert and career advancement coach, Robert Allen Paul, and his “Company Of One” presentation at Buena Vista University. I would recommend his valuable message to every student. (Part I: Your Brand Part II: Core Competencies Part III: Brand Attributes): Part IV: Brand Identity:

Who Are Your Customers? What Do They Think You Do?
Understanding what you really do and how you do it differently provides you with an advantage when it comes to communicating key benefits to your “customers”. But who are your customers?

Traditionally, a customer –or consumer –is usually defined as anyone who uses or could possibly use your product or service. But in branding, the definition of a consumer also includes all of those who couldn’t or wouldn’t. Because even those consumers who are unlikely to become your customer (or employer) have some influence over those who might. They all participate in creating what marketers refer to as your Brand Identity; which is something different from simple Brand Recognition.

Brand Identity vs. Brand Recognition
What is the difference between Brand Recognition and Brand Identity? Let’s use a party analogy. You go to a party, you see an attractive person, and you walk up to them and introduce yourself with some Brand Advertising: “Hi, I’m (name) and I’m an awesome date.” So they say, “Hmmm. (Name)? I think I’ve heard of you.” That’s Brand Recognition. Now imagine you go to a party, you see an attractive person, you walk up to them and say “Hi, I’m (name).”
Then they say “Oh? You’re (name)? I hear you’re an awesome date.” That’s Brand Identity.

See the difference? Brand Identity isn’t based on what you say about yourself, but on what the consumer is likely to say about you. And, just as with brand positioning, your brand identity isn’t built in the marketplace. It’s built in the mind of the consumer. It consists of more than just the ability to recall your brand name. It consists of the consumer’s 360 degrees experience with your brand –personally and otherwise. In fact, it’s possible to develop a brand identity with all sorts of consumers who’ve never done business with you.

Every year, the Harris organization conducts what they call their Best Brand Survey. It’s a national poll of approximately 3,500 consumers that consists of just one question:
“We would like you to think about brands or names of products and services you know. Considering everything, which three brands do you consider the best?“

Can you guess which brand tops the list? According to American consumers, the best brand in America was Sony. For seven years running. That’s impressive performance by any standard. But what’s even more impressive is that there were years in which the percentage of consumers who named Sony as a best brand was greater than the percentage of consumers who actually own any Sony product.

In other words, you don’t have to have personal experience with a brand to have a definite opinion about that brand.
It can be disturbing to discover that people you don’t know –and who don’t know you –may still have an opinion of you. But that’s the way brand identity works; one impression or observation or interpretation at a time.

If I cut my hair or lose weight. If I’m ten minutes early or two minutes late. The clothes I wear. The car I drive. The way I answer the phone. The way I sign my emails. The way I treat my colleagues or my mother or the students in my class. Every little thing I say or do –or don’t say or don’t do –all make a little deposit in the identity account that exists in the mind of my consumer.

So, to those who might tell you the little things don’t matter, I’d say the little things do matter. More often than not, building positive brand identity is a matter of managing impressions and word-of-mouth.

Next up: Creating Your Brand Statement: Brand Promise

Standing Out in the Crowd: Creating Your Brand Statement - Part III: Brand Attributes

In previous posts about the importance of a personal brand, we concentrated on how to create a personal brand using web tools such as Facebook, LinkedIn, and Twitter. Now it’s time to create your own personal brand statement. A brand statement will help your cover letter or resume stand out from thousands of others! In the next several blog postings, I will share information with you taken from leading personal branding expert and career advancement coach, Robert Allen Paul, and his “Company Of One” presentation at Buena Vista University. I would recommend his valuable message to every student. (Part I: Your Brand Part II: Core Competencies) Part III: Brand Attributes:

How do you do what you do? Now it’s time to discover your professional personality – or brand attributes. What are your brand attributes? Are you Decisive? Deliberate? Determined? Inventive? Analytical? In other words: How do you do what you do? How you do what you do is how you really set yourself apart.

It’s not always what you say, but how you say it. So it follows that –just as with your core competencies –there are no “bad” attributes. Do people find you impatient? -You’re driven and proactive. Have others accused you of too little tact? -You’re a clear communicator. No matter which adjectives you (or others) might attach to your personality, there’s a positive way of redefining them to communicate your professional approach. And while it’s always easier and more pleasant to lead with the “positives,” you may find that some of those “negatives” are what actually make you successful. And unique!

While you are thinking about how you do what you do, try to think about how you do what you do differently from everyone else who does what you do. Attributes play an important role in making your personal brand unique.

Ask your best friends what three adjectives come to mind when they hear your name – and write down whatever they say. Then use a thesaurus and find a few synonyms that convey those traits in more professional terms. So, once again, just as with your core competency, the most important thing is that you choose attributes that are true. Here are a couple of practical guidelines.

• Compatibility Rule: You can’t be tough and gentle. You can’t be spontaneous and strategic. Don’t choose attributes that appear to be in conflict with one another.


• Two-Thirds Rule: When buying a product there are usually three primary factors that drive purchasing decisions; however we seldom get all three, so choose based on benefits of the other two. If you’re a new college grad, the primary factors prospective employers consider when choosing candidates are likely Education, Experience and Compensation (Price). So, if you’ve earned good grades from a good school, but have no relevant experience, then you may have to offer prospective employers the benefit of lower compensation. If you’ve graduated cum laude from an Ivy League school and worked several related internships, then employers probably shouldn’t expect you to come cheap. Whatever the three factors are in your category, you need to choose the two you’re going to focus on and forget about the third.

Now, write a list of all the adjectives that describe your professional personality. Think about what each adjective might communicate to your “customers”, then circle two or three that you really like. Read them aloud. Read them again in a different order. Do they sound like you? If so, these are your new brand attributes! Write them down. My Brand Attributes: I am __________, __________, and __________.

Next up: Creating Your Brand Statement: Brand Identity

Standing Out in the Crowd: Creating Your Brand Statement: Part II - Core Competencies

In previous posts about the importance of a personal brand, we concentrated on how to create a personal brand using web tools such as Facebook, LinkedIn, and Twitter. Now it’s time to create your own personal brand statement. A brand statement will help your cover letter or resume stand out from thousands of others! In the next several blog postings, I will share information with you taken from leading personal branding expert and career advancement coach, Robert Allen Paul, and his “Company Of One” presentation at Buena Vista University. I would recommend his valuable message to every student. (Part I: Your Brand.) Part II: Core Competencies:

What do you do? What you do is best explained as a summary of your accomplishments. Just as on a resume, you skip the list of responsibilities and lead with accomplishments instead. If you think you haven’t done much yet, you need to change the way you think about what you’ve done – shift your perspective!

Defining your professional core competencies is all about discovering your personal strengths; you need to look beyond what you’ve done in school. Consider everything you’ve done in the rest of your life – college and childhood - what other people think you do well. Those things form the foundation of your core competencies.

Are you a sympathetic listener? A great planner? Well organized? A master at getting others to do what you want? There are professional applications for all these personal aptitudes. Think of several things you do well. Ask others who know you what they think. What do your friends and family see as your personal strengths? How about your professors, counselors, or advisors? Now just identify the common denominators.

Are you hearing your strengths as “you always get your work in on time, or early” or “you have odd ideas” or possibly “you seem to like to argue”? Whatever the common denominator might be, consider it a core competency. Regardless of what your personal skill turns out to be, you can turn it into a professional talent. And no matter what your talent may be, there are hundreds of employers who would love to put it to work. Change “odd ideas” into “a talent for delivering unexpected results”. If you like a good argument, then say you have a talent for critical thinking. If you usually beat deadlines, then you have a talent for exceeding expectations.

Discovering your core competency not only provides you with some personal direction, but some professional confidence, too. So, start making a list of all your strengths and successes, and then look for the common denominator. Once you’ve done that, there’s only one thing left to do: Pick one. But only one.

Focus. It’s critical that you focus your core competencies on a single business category and then do everything you can think of to own it. No matter how many things you do –or how well you may do them –people are likely to recognize you for only one.

You can’t be all things to all people. And when you try to promote yourself as a jack of all trades, you come off as the king of none. People (including employers and recruiters) have very specific needs; they don’t want generalists, they need specialists. So, if you want them to believe you can actually solve their problem, then you’re going to have to focus on it. The real impact of focusing on one core competency isn’t exclusion; it’s inclusion. Summarizing your key talent helps everyone who can really use it find you and add you to their list of candidates.
Make that list of achievements and accomplishments; of personal strengths and skills and successes. Then make a note of any common denominators that might point to a central theme. Are you an instigator or instructor? A promoter or problem solver? What seems to happen with projects or positions you make your own?

In 20 words or less, write down what you do - I have a talent for (so the next word should be some sort of active verb like “developing,” “helping,” “creating,” “delivering). Write down a number of different summary sentences. Read them aloud and think about what they really say. Whatever you decide will be fine – as long as it is clear and concise and true.

Next up: Creating Your Brand Statement – Brand Attributes

Standing Out in the Crowd: Creating your brand statement - Part 1: Your Brand

In previous posts about the importance of a personal brand, we concentrated on how to create a personal brand using web tools such as Facebook, LinkedIn, and Twitter. Now it’s time to create your own personal brand statement. A brand statement will help your cover letter or resume stand out from thousands of others! In the next several blog postings, I will share information with you taken from leading personal branding expert and career advancement coach, Robert Allen Paul, and his “Company Of One” presentation at Buena Vista University. I would recommend his valuable message to every student.

This is what you need to do:

• Concentrate on what makes you unique; focus on “different” so you stand out in the crowd.
• Identify your unique personal strengths and develop a summary that helps others recognize the professional applications and advantages of those strengths – help employers understand why they might want to read your resume.

This is how to do it:

Your Brand

• The first question posed by the branding process (or any prospective employer) is simply: Who are you? The answer becomes your brand. In simplest terms, a brand is really a name, and that’s where you start – with the name you want on your business correspondence.
• Every name communicates its own unique characteristics – “serious”, “fun”, “friendly”, “reliable” … and so on. [Some international students take on an English name when they study abroad – perhaps because it’s easier for others to remember. Some keep their name, or use a shorter nickname.]
• Just as words have meanings beyond their literal definitions, names are also infused with certain attributes. Whatever name you decide to use, it’s important to choose one that communicates who you really are – or at least who you want to be.
• Your first exercise in building your personal brand is to take a few minutes and choose your personal brand. Write out all the possible names under which you could choose to do business and then go ahead and pick one. Write that name after the words “I Am” –and start thinking about who that person is.

Up next: Creating Your Brand Statement: Core Competencies

Personal Branding: Bringing it all together – tools to aggregate information

If you’ve been following my other posts regarding creating a professional online presence and your own personal brand through social networking, you probably have a number of accounts and profiles. You don’t want to spend all of your time checking and posting information to all of your different social networking sites separately, so I’ll share with you several interesting and fun (and did I mention free?) web or desktop tools that will make your online life easier!

In a previous post I gave you information on how to find scholarships using Twitter (http://bit.ly/1XmOb ). You should also search the Web, using different search engines, including  Bing (http://www.bing.com/ ); you will come across sites that have frequently updated information. Instead of bookmarking the site and checking it regularly, it’s a good idea to set up RSS feeds. They can keep you up to date with the latest news, sports results, weather, music, or what your friends are doing (Twitter or blogs, for example), by bringing the information to you. If you need more information about what RSS feeds are, and how to set them up using a feed reader or news aggregator, here’s a helpful YouTube video to get you started:

RSS in Plain English: http://bit.ly/oAtri

Twitter can be an important part of your social media life. You might have more than one profile or account, with many people and organizations that you follow and watch, a frequent need to do searches of topics (scholarships!), and of course, your own microblogging activities. Twitter itself is pretty limited, but there are free desktop applications you can download and use. There are a number worth checking out (do a search for "social media tools"); here are a couple of my favorites:

TweetDeck lets you manage all of your Twitter accounts, stay in contact with Facebook and more. I have Facebook in one column, my personal Twitter account in another, my Scholarship Twitter account in yet another. There is a refresh button, but the updates come in automatically. You also have the option of having alerts pop up (much like messenger). You can check on the local trends – what your friends are talking about – and see your favorites (much like bookmarks or favorites). It’s easy to Tweet to multiple accounts, and it will sync with your iPhone if you have one. Check out the tabs at the top of the Tweetdeck website:  (http://www.tweetdeck.com/ )

Seesmic is very similar to TweetDeck, and is undergoing new updates regularly, so by the time you read this blog and try it out, it will have even more capabilities. Seesmic makes it easy to reply to Facebook and Twitter, sharing text, links, photos and videos all in one screen. There are plenty of options: cell phone, desktop, web, and more: (http://seesmic.com/ )

Another one – PageFlakes (http://www.pageflakes.com/ ). As soon as you set up your account, there is a default tab (page) that brings in default information such as the local weather, national news, video options, music options, and so on. You can create more tabs/pages for different content. On my second tab I have my RSS feeds to the blogs I follow, along with Facebook and my Twitter accounts. On the third tab I have specific Google searches as RSS feeds (you can search for “Scholarships for International Students” and use it as an RSS feed). I always keep my browser open, with the PageFlakes site available 24/hours a day for instant access to all the information I need.

There are so many other Web and desktop tools and applications available – find something that works for you! And if you find or use something that you really like – please share the information by leaving a comment below. (Thanks!)

Very shortly the prime time for applying for scholarships for next spring and next year will be here! My next series of posts will get you ready, and hopefully very competitive – so “RSS” this blog site! ; )

Personal Branding: LinkedIn

LinkedIn is a more professional social networking site that is career-focused and enables users to exchange knowledge, ideas, and opportunities with trusted contacts. LinkedIn users invite people they know and trust to become "linked in" to them. (Similar to being friends on Facebook.) They are then called “Connections”. Choose connections wisely. You'll also want to choose your network carefully; only add people you actually know – and who know you well enough to give you glowing recommendations. A recruiter may choose to contact one of your connections to ask about you; make sure that person is someone you know and trust, such as family, friends, former teachers, colleagues, and employers. Here’s a short video description of LinkedIn: http://bit.ly/aEzVz

A major feature of LinkedIn is its groups, allowing anyone to start a group based on an association or industry topic. For example, there are tens of thousands of academic and corporate groups that enable alumni and employees to stay in touch. LinkedIn members request an invitation to the group and can receive postings by other members via e-mail. It is through these groups that you can find jobs and internships, and make new connections. Watch for future blog posts about how to use LinkedIn to find internships and jobs.

Here’s how to get started:

Go to http://linkedin.com/ and create a free account.

• Create your profile. Your profile is very important, and can increase your visibility online and help build your personal/professional brand. Make sure your profile is complete and detailed – almost like an online resume that includes information such as education, skills, qualifications, employment information and experience, and recommendations.


• Add a picture. It’s always important to connect a face with your name. A headshot is recommended; but no larger than 80x80 pixels.
  Education. When adding information about your education, don’t forget to add your activities, associations, and any special honors or awards you’ve earned.


• Professional Summary. When filling out this section, be sure to select an industry (recruiters often use that field to search). If you change your major, or are looking for a job in a different industry later on, make sure you update this information. There is a ‘headline’ feature that will appear at the top of the page when your profile is viewed by others – so be sure to fill in this information.


• Keywords and skills. Be sure to include keywords and skills that will make it easier for your profile to be found in search results.


• Contact settings. Contact settings let your connections (and recruiters) know what you are available for. Even if you are not ready for a job yet, it’s beneficial to be flexible here – you never know what opportunities might come along.


• Links. If you have a web site, blog, or Twitter profile, add the links – it’s a good way to provide more information about you, and your interests. Beyond just linking to my blog sites, I have used the RSS feed to bring my blogs into my profile (this is a good idea of your blog is professional in nature, rather than personal – more information about blogging in a future blog!).


• Public Profile URL. Make your profile public. Customize your URL so it is easily recognizable as yours … such as http://www.linkedin.com/in/YourName.


• Make connections. Connect with other members and build your network – invite family, friends, former teachers and current professors, and employers (past and present). The more connections you have, the more opportunities you have. Just make sure you only connect with people you know – quality is more important than quantity here!


• Get Recommendations. Ask former and current employers, teachers, and professors for recommendations – as you would for a resume.


• Groups. Join groups that you are affiliated with (such as the school you are attending, or have graduated from); or groups that interest you – by topic, industry, or interest.

There is plenty of excellent information about LinkedIn on the Web – use a search engine or two and look up information that can help you create a professional LinkedIn profile, or how to use LinkedIn to find information, internships, or jobs.

Personal Branding: Creating Your Twitter Profile

Twitter is a must for college students! – For personal branding, networking, opportunities, and limitless access to information. Recent headlines say that Twitter is transforming business and impacting life in general! So, what is Twitter? Twitter is a free social networking and micro-blogging service that lets you post short text messages on your profile – up to 140 characters. You can follow people or organizations in order to read their updates (or ‘Tweets’), and others can follow you to read your Tweets as well.

To begin, create your free profile at http://twitter.com/ using your name (try to be consistent with the same form of your name that you used to create other social profiles). Fill out your user profile completely, including adding a picture of yourself. Make sure your bio reflects and represents who you are. Before you start posting, think about how you want to brand (or represent) yourself.

Basic information to get you started:

First, you can only post 140 characters, but only use abbreviations when necessary. If you want to post a link to a web site, you might want to shorten the link by using a URL shrinking service such as tinyurl.com or bit.ly. You will see posts with “RT” – this is used when someone is re-tweeting something someone has already posted. The “@” sign is used to direct a message to a particular user. For more information on how to effectively use Twitter, check out the following videos on Youtube: Twitter in Plain English: http://bit.ly/13gm0r , Twitter Tutorial - Getting Started: http://bit.ly/nZqUjU 

Beyond keeping connected with family and friends, and creating a personal brand with Twitter, there are definitely other benefits and opportunities.

The current economic situation and poor job market are making it very important to get ahead of the competition through online networking, and using invaluable online tools such as Twitter, Facebook, LinkedIn, and others. According to some professionals, social media tools will separate you from the pack. It is estimated that 78 per cent of companies now use social media or networking sites to both find and attract people to fill graduate jobs. Four out of five hiring managers Google search a candidate’s name before they decide to bring them in for an interview. Some feel the traditional job boards like Monster.com and Careerbuilder.com are outdated and may cease to exist in the future. Employers want graduates to research jobs and prepare for interviews more thoroughly than ever – and this is possible through Facebook, LinkedIn, Twitter, and other online social tools.

As an international student, it will be useful for you to follow schools, organizations, and companies that post information regarding studying abroad, scholarships, internships, jobs, travel and volunteer information and opportunities. You can also ask the people you follow for help or advice. Check out this video at Youtube “How to Find and Follow People on Twitter: http://bit.ly/LulNp ; here’s a link to help you find people or organizations to follow: http://twitter.com/#!/who_to_follow/;

And maybe the best thing about Twitter is that it’s fun! You’ll find different ways to use Twitter - connecting with people who share the same interests and ideas can create a special community for you; connecting with people who have different interests and ideas can open your world!

The next post: How to build your personal brand using LinkedIn. (Very professional, huge benefits!)